Privacy Policy


Last updated: August 19, 2025


This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Pinnacle Technologies Group, LLC 16107 Long Avenue, Oak Lawn, IL 60452.
  • Cookies are small files placed on Your device containing details of Your browsing history and other uses.
  • Country refers to: Illinois, United States.
  • Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Website refers to Pinnacle Technologies Group, LLC accessible from https://www.pinnacletechnologies.ai/
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.


Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information, including but not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address, State, ZIP/Postal code, City
  • Usage Data

Usage Data
Collected automatically when using the Service, which may include Your IP address, browser type, browser version, the pages You visit, time and date of visit, time spent, and other diagnostic data.


Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (beacons, tags, scripts) to monitor and analyze activity on Our Website.

Cookies may be “Persistent” (remain after going offline) or “Session” (deleted when browser closes). You can instruct Your browser to refuse Cookies, but some Website functions may not work properly.

Types of Cookies we use:

  • Necessary/Essential Cookies – required to operate the Website.
  • Cookies Policy / Notice Acceptance Cookies – to record cookie preferences.
  • Functionality Cookies – to remember choices like login details or language.


Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain Our Service.
  • To manage Your Account.
  • For the performance of a contract.
  • To contact You (via email, calls, SMS, or push notifications).
  • To provide You with offers, promotions, or similar information.
  • To manage Your requests.
  • For business transfers.
  • For analytics, marketing, and improving the Website.

We may share Your Personal Data with Service Providers, Affiliates, business partners, or during business transfers. We may also disclose data with Your consent.

SMS/Text Messaging

  • By providing your mobile number, You consent to receive service-related and promotional text messages.
  • Frequency: May vary.
  • Opt-Out: Reply "STOP" to unsubscribe at any time. For help, reply "HELP" or contact Us.
  • Rates: Standard message and data rates may apply.
  • Third-Party Services: Vendors may be used but are required to protect Your data.

All text message opt-in data and consent will not be shared with any third parties, excluding providers necessary for the text messaging services.


Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes outlined, including compliance with legal obligations. Usage Data may be retained for analysis or security purposes.


Transfer of Your Personal Data

Your information may be transferred and maintained on computers outside of Your state or country. By using the Website, You consent to such transfers, provided adequate security measures are in place.


Delete Your Personal Data

You may request deletion of Your Personal Data at any time by contacting Us. Some information may be retained to comply with legal obligations.


Disclosure of Your Personal Data

We may disclose Personal Data:

  • In business transactions (e.g., merger or sale).
  • To comply with legal obligations.
  • To protect and defend Company rights.
  • To ensure safety of users or the public.
  • To protect against liability.


Security of Your Personal Data

We use commercially acceptable means to protect Personal Data but cannot guarantee absolute security due to the nature of the internet.


Children’s Privacy

Our Website does not address anyone under 13. We do not knowingly collect data from children. If such data is collected, it will be deleted.


Links to Other Websites

Our Website may contain third-party links. We are not responsible for their content or privacy practices.


Changes to This Privacy Policy

We may update this Privacy Policy. Changes will be posted here with an updated “Last updated” date. You are encouraged to review periodically.


Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By phone: (708) 578-7754
  • By email: info@pinnacletechnologies.ai
  • By mail: Pinnacle Technologies Group, LLC 16107 Long Avenue, Oak Lawn, IL 60452